Refund policy
We want you to love every order. If something isn't right, you have 30 days from delivery to request a return.
Eligibility
To be eligible for a return, items must be unused and in their original condition and packaging. Orders that have been opened can't be returned for hygiene and resale reasons unless they arrived damaged or defective.
How to start a return
Contact us first at bradensexton93@gmail.com with your order number, and a photo if the item arrived damaged or defective, and we will send you return instructions. Please do not send an item back before contacting us.
Return shipping
Return shipping is the customer's responsibility. There is no restocking fee.
Refunds
Once we receive and inspect your return, we will refund the original payment method within 5 business days. Original shipping charges aren't refunded.
Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), and hazardous materials, flammable liquids, or gases. We also cannot accept returns on gift cards.
Damaged or defective items
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any return question at bradensexton93@gmail.com.