Shipping policy

K&B's COZY CO. - POLICY 

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REFUND POLICY
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We want you to love to come home each and every day.Thats why we strive to make sure every order is just right and cozy as ever! If something isn't right, you have 30 days from delivery to request a return.

To be eligible, items must be unused and in their original condition and packaging. Orders that have been opened can't be returned for hygiene and resale reasons unless they arrived damaged or defective.

To start a return, email us with your order number and a photo if the item arrived damaged. We'll send return instructions. Return shipping is the customer's responsibility, Contact us and we will send over the return unformation for that item.

Once we receive and inspect your return, we'll refund the original payment method within 5 business days. Original shipping charges aren't refunded.

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SHIPPING POLICY
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Orders are processed within 1 to 2 business days, Monday through Friday, excluding holidays. You'll get a tracking number by email once your order ships.

Standard shipping within the United States typically arrives in 3 to 7 business days. Rates are calculated at checkout based on your address.

We also ship internationally. Delivery times vary by destination, and any customs duties or import taxes are the customer's responsibility.

If your order hasn't arrived within the expected window, get in touch and we'll track it down.

Bradensexton93@gmail.com